Terms of service
Terms of Service
Welcome to Holme Botanicals. These Terms of Service ("Terms") govern your use of our website and services. By visiting or purchasing from us, you agree to these Terms alongside our Privacy Policy. Please take a moment to read them carefully.
References to "we", "us" and "our" mean Holme Botanicals. Our store is powered by Shopify.
Section 1 – Access & Your Account By using our services, you confirm you are of legal age in your country of residence. You are responsible for keeping your account details secure and for all activity on your account. Please ensure all information you provide to us is accurate and up to date.
Section 2 – Our Products We do our best to represent our products accurately, but please be aware that colours and appearance may vary slightly depending on your device and screen settings. Product descriptions are subject to change, and we reserve the right to limit quantities or discontinue products at any time.
Section 3 – Orders Placing an order is an offer to purchase. We reserve the right to accept, amend, or decline any order at our discretion, and your order is only confirmed once we've accepted it and processed payment. Please review your order carefully before submitting, as we may not be able to cancel it once accepted. Returns and exchanges are handled in accordance with our Refund Policy.
Section 4 – Pricing & Payment Prices are subject to change without notice. The price you pay will be the price shown at the time of your order, as confirmed in your order confirmation email. Prices shown do not include shipping unless stated. You agree to provide accurate and complete payment information, and confirm you are authorised to use the payment method provided.
Section 5 – Shipping & Delivery All delivery times are estimates and are not guaranteed. We are not liable for delays caused by carriers, or circumstances outside our control. Once your order has been handed to the carrier, risk passes to you.
Section 6 – Intellectual Property All content on our website — including text, images, graphics, logos, and design — belongs to Holme Botanicals or our licensors and is protected by copyright and intellectual property law. You may not reproduce, distribute, or use any of our content without our prior written consent. Holme Botanicals trademarks may not be used without permission.
Section 7 – Third-Party Tools We may provide access to third-party tools as part of our services. These are provided "as is" and we accept no liability for their use. Any use of third-party tools is at your own discretion and risk.
Section 8 – Third-Party Links Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of any external sites. Please review their terms and policies before engaging with them.
Section 9 – Our Relationship with Shopify [NOTE TO MERCHANT: This section accurately characterises Shopify's relationship with your store and should not be removed or modified.] Holme Botanicals is powered by Shopify, which enables us to provide our services to you. However, all sales and purchases are made directly with Holme Botanicals. By using our services, you acknowledge that Shopify is not responsible for any aspect of transactions between you and Holme Botanicals, and you release Shopify and its affiliates from any related claims or liabilities.
Section 10 – Privacy Your personal information is handled in accordance with our Privacy Policy [LINK] and, where applicable, Shopify's Privacy Policy. By using our services, you confirm you have read and understood these policies.
Section 11 – Feedback If you share feedback, reviews, or suggestions with us, you grant us a perpetual, royalty-free licence to use that content for any purpose, including improving and promoting our services. You confirm that any feedback you provide is your own and does not infringe any third-party rights.
Section 12 – Errors & Inaccuracies We do our best to ensure all information on our website is accurate. If we identify any errors in pricing, product descriptions, or availability, we reserve the right to correct them and, where necessary, cancel or amend affected orders.
Section 13 – Acceptable Use You agree to use our website and services lawfully and respectfully. You must not use our services for any unlawful, harmful, or fraudulent purpose, or in any way that could damage our systems, reputation, or the experience of other customers.
Section 14 – Automated Access & Agents Any software or automated agent accessing our services must identify itself clearly in all requests and must not mimic human behaviour, circumvent security measures, or act in ways that conceal its automated nature. We reserve the right to restrict or block automated access at any time.
Section 15 – Termination We may suspend or terminate your access to our services at any time if we believe you have breached these Terms. Sections relating to intellectual property, feedback, liability, and governing law will continue to apply after any termination.
Ready to move on to the Privacy Policy? That's the last one to generate and rewrite.
SECTION 16 - DISCLAIMER OF WARRANTIES The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents. EXCEPT AS EXPRESSLY STATED BY Holme Botanicals, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU. SECTION 17 - LIMITATION OF LIABILITY TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL Holme Botanicals, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY. SECTION 18 - INDEMNIFICATION You agree to indemnify, defend and hold harmless Holme Botanicals, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys' fees, payable to any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services. We will notify you of any indemnifiable claim, provided that a failure to promptly notify will not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of such claim at your expense, including choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent (not to be unreasonably withheld). You will cooperate in the defense of indemnified claims, including by providing relevant documents. SECTION 19 - SEVERABILITY In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions. SECTION 20 - WAIVER; ENTIRE AGREEMENT The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party. SECTION 21 - ASSIGNMENT You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you. SECTION 22 - GOVERNING LAW These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the federal and state or territorial courts in the jurisdiction where Holme Botanicals is headquartered. You and Holme Botanicals consent to venue and personal jurisdiction in such courts. SECTION 23 - HEADINGS The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. SECTION 24 - CHANGES TO TERMS OF SERVICE You can review the most current version of the Terms of Service at any time on this page. We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes. SECTION 25 - CONTACT INFORMATION Questions about the Terms of Service should be sent to us at hello@holmebotanicals.co.uk. Our contact information is posted below: Holme Botanicals hello@holmebotanicals.co.uk, Suite 45, 6 Queen Street, Huddersfield, W. Yorkshire, HD1 2SQ
Here's the complete Terms of Service with these final sections added, continuing in the same tone:
Section 16 – Disclaimer of Warranties Our website and services are provided in good faith, but on an "as is" and "as available" basis. We make no warranties — express or implied — regarding the accuracy, completeness, or suitability of any information or products offered through our services. We cannot guarantee that our services will always be uninterrupted, secure, or error-free.
Section 17 – Limitation of Liability To the fullest extent permitted by law, Holme Botanicals, our partners, employees, affiliates, and service providers (including those of Shopify) shall not be liable for any indirect, incidental, or consequential loss or damage arising from your use of our services or products, including but not limited to lost profits, lost data, or replacement costs.
Section 18 – Indemnification You agree to indemnify and hold harmless Holme Botanicals, Shopify, and our affiliates from any claims, losses, or liabilities — including reasonable legal fees — arising from your breach of these Terms, your violation of any law, or your use of our services.
Section 19 – Severability If any part of these Terms is found to be unlawful or unenforceable, that part will be severed and the remaining Terms will continue in full force.
Section 20 – Entire Agreement These Terms, together with our Privacy Policy and any other policies posted on our website, constitute the entire agreement between you and Holme Botanicals regarding your use of our services.
Section 21 – Assignment You may not transfer or assign your rights under these Terms without our prior written consent. We may transfer or assign our rights without notice to you.
Section 22 – Governing Law These Terms are governed by the laws of the jurisdiction in which Holme Botanicals is based.
Section 23 – Headings Section headings are included for convenience only and do not affect the interpretation of these Terms.
Section 24 – Changes to These Terms We may update these Terms from time to time. Any material changes will be communicated in accordance with applicable law. Your continued use of our services after changes are posted constitutes your acceptance of the updated Terms. The current version is always available on this page.
Section 25 – Contact Us If you have any questions about these Terms, please get in touch:
Holme Botanicals hello@holmebotanicals.co.uk 6 Queen Street, Huddersfield, W. Yorkshire, HD1 2SQ